Our cancellation charges are calculated according to the time between when we receive notification from you that you wish to cancel your booking and the start of your booking. Our cancellation charges are set out below:
| Number of days prior to booking start date | Cancellation terms |
| More than 180 days | Full refund |
| 56 - 29 days | 50% of the total booking charge |
| 28 - 9 days | 75% of the total booking charge |
| 8 days or less prior to holiday start date or at any point after holiday start date | 100% of the total booking charge |